Frequently Asked Questions
Everything you need to know about shopping at Starlings Toys.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day return window for all unused items in their original packaging. Please ensure tags are still attached for a full refund.
Are your materials ethically sourced?
Yes, we prioritize sustainability and work exclusively with manufacturers who adhere to fair labor practices and use high-quality, non-toxic materials.
Do you offer international shipping?
Currently, we ship to over 25 countries. Shipping rates and delivery times vary by location and are calculated during the checkout process.
How can I track my order?
Once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal and Apple Pay.